Careers

Find out more about current vacancies and our application process.

Come join EXA Host Team!

Fulfilled employees create satisfied consumers.
This simple belief is the foundation for all careers at EXA Host

Open Vacancies

Qualifications

  • Attracts potential customers by answering product and service question
  • Suggesting information about other products and services.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer's complaint.
  • Determining the cause of the problem
  • Selecting and explaining the best solution to solve the problem
  • Expediting correction or adjustment
  • Following up to ensure resolution.
  • Providing product and service information

Qualifications

  • Determine the needs of end users of technical documentation
  • Study product samples and talk with product designers and developers
  • Work with technical staff to make products easier to use and thus need fewer instructions
  • Organize and write supporting documents for products
  • Use photographs, drawings, diagrams, animation, and charts that increase users’ understanding
  • Select appropriate medium for message or audience, such as manuals or online videos
  • Standardize content across platforms and media
  • Gather usability feedback from customers, designers, and manufacturers
  • Revise documents as new issues arise
  • Write articles and description for product and service