الوظائف

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وظائف متاحة

Qualifications

  • Attracts potential customers by answering product and service question
  • Suggesting information about other products and services.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer's complaint.
  • Determining the cause of the problem
  • Selecting and explaining the best solution to solve the problem
  • Expediting correction or adjustment
  • Following up to ensure resolution.
  • Providing product and service information

Qualifications

  • Determine the needs of end users of technical documentation
  • Study product samples and talk with product designers and developers
  • Work with technical staff to make products easier to use and thus need fewer instructions
  • Organize and write supporting documents for products
  • Use photographs, drawings, diagrams, animation, and charts that increase users’ understanding
  • Select appropriate medium for message or audience, such as manuals or online videos
  • Standardize content across platforms and media
  • Gather usability feedback from customers, designers, and manufacturers
  • Revise documents as new issues arise
  • Write articles and description for product and service